Due to COVID-19, we will no longer accept exchanges or returns to ensure the safety of our customers and team members.
Please inspect your order immediately upon receipt. If you believe you have received defective/incorrect merchandise contact us within 2 days of receipt. No exceptions.
If your item is defective/incorrect merchandise, once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your store credit will be processed. If you wish to utilize a store credit, you will be issued a discount code that can't be combined with another discount.
We do not issue refunds for packages that state being delivered.
All clearance/sale items are final sale.
To return your product, you should mail your product to: Monica's Chictique, 6720 G Ritchie Hwy. #430, Glen Burnie, MD US 21061.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Questions should be emailed to our team at firstname.lastname@example.org.